Do I need to pay extra for hand luggage?Between 16 August 2021 and 10 December 2023, Mobilis is offering a FlexiAbo Travelcard for either 104 or 156 days of travel, which can be easily activated online on swisspass.ch or mon-espace.t-l.ch for up to one year after purchase.
Choose between Child/Youth, Adult or Senior travelcards, as well as 1st or 2nd class. Prices vary depending on the number of Mobilis zones selected.
This new travelcard is a limited offer, available for purchase from tl_shop or partner ticket counters between 16 August 2021 and 9 December 2023.
*NEW* From 10 December 2023, the FlexiAbo travelcard will be permanently included in the Mobilis product mix in a unique FlexiAbo 100-day version.
Informations
104 or 156 days, equivalent to 2 or 3 times per week respectively
The 104 or 156 days can be freely activated during the year the FlexiAbo is valid
Travel days must be activated in advance or before boarding
Booked travel days can be deactivated up until 23:59 the night before
Travel is permitted for an entire travel day until 5am the next morning
FlexiAbo Travelcards (and activated travel days) are personal and non-transferable.
Your FlexiAbo Travelcard will be loaded to a SwissPass card
The most
Designed for passengers who use public transport in the same Mobilis zones on a weekly (2-3 times per week) or seasonal basis
Up to 53% off compared to the price of reduced fare day passes
Up to 76% off compared to the price of full fare day passes
12+ zone travelcards: If you purchase 12 or more zones, your travelcard will automatically become valid for all zones and will allow you to travel freely in all 140 Mobilis zones.
The FlexiAbo Travelcard is a pilot scheme that the Vaud fare network has rolled out for a limited time, so we can assess whether this product meets the needs of our customers. Depending on the results, this product may no longer be offered in the future.
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For technical reasons, it is currently not possible to activate days on a swisspass.ch account. Activation must be done on my-space.t-l.ch. Our teams are working to resolve this synchronisation issue. Thank you for bearing with us.
FAQ FlexiAbo
Buy
Sales point staff from Mobilis partner companies can answer your questions. FlexiAbo Travelcards can be purchased from all sales points from 19 January.
Since 19 January 2022, you can not only purchase FlexiAbo Travelcards on tl_shop, but also at ticket counters run by Mobilis partner companies. However, since FlexiAbo is a virtual product (sold digitally), travel days must always be activated online.
You can order a SwissPass from partner sales points. To get one, you will need to bring a valid identity document and a recent ID photo.
It only takes a few minutes to upload a FlexiAbo Travelcard to your SwissPass. As soon as the transaction is complete, days can be activated at mon-espace.t-l.ch.
As this is a market test over a limited period of time, most Mobilis vouchers will not be accepted when purchasing a FlexiAbo Travelcard. Only those that specifically mention FlexiAbo are valid.
Payment by instalments is not currently an option for any Mobilis travelcards. However, payment by credit card is accepted, which you can sometimes repay in several instalments depending on your banking institution’s terms and conditions.
Prices
You can choose between Child/Youth, Adult or Senior travelcards, as well as 1st or 2nd class. Prices will vary depending on the number of Mobilis zones selected.
Unfortunately, Mobilis does not offer 1st class travel with any Child or Youth travelcards. For occasional journeys in 1st class, you can pay to upgrade for the Mobilis zones covered. For regular journeys, you also have the option to purchase an Adult 1st class travelcard.
No, although you can pay to upgrade on the day of travel for the Mobilis zones covered.
Mobilis does not currently offer student discounts.
As this is a pilot project, FlexiAbo Travelcards are not available for bicycles.
Journeys with FlexiAbo
The 12+ zone travelcard enables you to travel in all 140 Mobilis zones. If you require fewer than 12 zones, you must specify the number at the time of purchase.
All Mobilis travel tickets must be for adjacent zones. However, if required, the same passenger may purchase several separate travelcards. Depending on your needs, a 12+ zone travelcard may prove to be the cheapest option, as it allows you to travel in all 140 Mobilis zones.
If required, the same passenger may purchase several separate travelcards. However, depending on your needs, a 12+ zone travelcard may prove to be the cheapest option, as it allows you to travel in all 140 Mobilis zones.
The FlexiAbo Travelcard is a pilot scheme that has currently only been rolled out by the Mobilis fare network in Vaud and Frimobil in Fribourg for a limited time, so we can assess whether this product meets the needs of our customers. Depending on the results, other fare networks or Swiss transport operators may decide to offer it in the future.
A zone upgrade ticket can be purchased for Mobilis zones that are not covered by your travelcard.
Travelcard validity period
The FlexiAbo Travelcard is a pilot scheme that has currently only been rolled out by the Mobilis fare network in Vaud and Frimobil in Fribourg for a limited time, so we can assess whether this product meets the needs of our customers. Depending on the results, other fare networks or Swiss transport operators may decide to offer it in the future.
FlexiAbo Travelcards are valid for one year from the date of purchase.
The FlexiAbo is a pilot product, which the Communauté tarifaire vaudoise is offering to users for a limited period, allowing it to assess whether such a product meets the needs of its customers. Purchase or renewal is thus only possible until 11 December 2022.
Does the one-year validity period begin the day I buy the travelcard or the first day I activate it?
FlexiAbo Travelcards are valid for one year from the date of purchase. Any unactivated/unused days from the validity period cannot be carried over and will be lost.
Using travel days
104 days is the same as travelling twice a week, and 156 days is the same as travelling 3 times a week. However, you may activate your travel days whenever you want during the year.
FlexiAbo Travelcards are valid for one year from the date of purchase. Any unused travel days cannot be carried over and will be lost.
Travel days must be activated at mon-espace.t-l.ch BEFORE the start of your journey. It is not currently possible to activate travel days on swisspass.ch due to technical difficulties. The activation on swisspass.ch is temporarily deactivated for technical reasons.
Activated travel days can be deactivated on mon-espace.t-l.ch up until 23:59 the night before the selected date. After this time, an activated day cannot be refunded or deactivated.
Activated travel days run until 5am the next morning. They must be activated before you board your method of transport.
Once you have activated your travel day, all you need to do is present your SwissPass card. If you only just activated your travel day, the ticket inspector may ask to see the confirmation email.
FlexiAbo Travelcards and activated travel days are personal and non-transferable.
Using FlexiAbo with other tickets
Yes. FlexiAbo Travelcards are considered as valid travel tickets, as long as the travel day has been activated.
Yes, with RailAway offers you can take advantage of discounts with leisure providers.
Refunds and exchanges
The staff at any Mobilis partner sales point will be happy to answer any questions you might have, or provide you with after-sales care.
FlexiAbo Travelcards can be refunded, pro rate and free of charge, before their expiry date in the following special circumstances:
Change in journey/zones (e.g. if you move house or change jobs)
You are purchasing a FlexiAbo Travelcard for a higher class of travel
You are purchasing a higher value travelcard (such as the Mobilis Annual Travelcard, GA Travelcard, Modular Travelcard, for a specific route, or the FlexiAbo 156 instead of the 104)
You can claim these refunds at Mobilis partner sales points.
Yes, if you submit your request before 11 December 2022. After this date, you may be required to exchange your FlexiAbo for another type of travelcard.
Unused travel days can be refunded on a pro rata basis, subject to a CHF 10 admin fee. If you are cancelling your FlexiAbo to purchase a higher value travelcard, you don’t need to pay the admin fee.
Weekly or monthly travelcards can be refunded free of charge if you are buying a FlexiAbo Travelcard. If you would like to cancel your Annual Travelcard, this will be refunded minus an admin fee.
Unused excursion days cannot be carried over to the following year, but are refunded according to the following logic:
We charge the price of a day pass at the reduced rate per travel day used, depending on the class and number of zones of your FlexiAbo. The remaining amount is reimbursed, less the usual excess of CHF 10.
For a refund, please contact one of the Mobilis partner companies points of sale.
Data protection
In accordance with the Swiss Federal Act on Data Protection, this data is not linked to individuals. It is anonymised and used for statistical purposes only, with a view to improving our services. This data is not forwarded to third parties.
It is not technically possible for us to link your travel days with your exact journeys. Even if it were, we would not do so as that would contravene the Swiss Federal Act on Data Protection.
