FAQs

Non-transferable monthly and annual travelcards can be refunded according to the official grid and specific conditions, as described in Fare Regulation (T651.22). Simply speak [...]

For occasional journeys A Youth Half Fare Travelcard gives you discounted prices for travel within the Mobilis network. With this travelcard, you can [...]

If you lose your travelcard, simply speak to a member of staff at a Mobilis partner sales point. Upon presentation of an ID document and [...]

Dogs or other small animals (up to a shoulder height of 30 cm) can be brought on board for free if they are [...]

Yes, the GA Travelcard is valid for the whole Mobilis network.

If you are travelling only in zone 11 and/or 12, you must purchase a Mobilis ticket called “ Grand Lausanne ”. This costs the same as two [...]

Holders of a Half-Fare travelcard receive a discount of up to 50% on the price of Mobilis tickets and day passes. However, the minimum [...]

Sometimes, depending on where you live or when you need to travel, public transport alone is not enough to get you to your destination. A [...]

For holders of a SwissPass card, season tickets can be purchased at all Mobilis partner companies' points of sale, at certain ticket machines (SBB, CarPostal [...]

“Short Journey” Mobilis tickets can be used for journeys of 1-3 stops maximum within a limited time of 30 minutes. It is valid only on [...]